More than a decade of experience in supporting business IT systems
1st Line IT has been trading for 16 years, supporting businesses of all sizes in the London, Herts and Essex areas with their IT requirements.
Our Vision and Philosophy
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Maximise efficiency by automating all tasks that are capable of automation - ours and yours
Achieve high reliability of service by consistently applying best practice IT - tried, tested and adapted when necessary by our team
Always ask for customer feedback and learn from that feedback
Recognise that our staff are the most valuable asset we have - and nurture them with continual mentoring and training
Acknowledge that we can't know everything and build our own network of specialist experts to provide assistance when we need it
Deliver a service underpinned by intelligent systems that provide us with the right information, at the right time, to be able to make the right operational and strategic decisions, when we need to make them
We will certainly recommend you
"We are very impressed with the new network, how easy it has made some of our tasks and with the way you installed it .. We will certainly recommend you to others."
"Whenever we have had a serious IT issue I have always (for many years) been able to rely on you to understand the issue, to react promptly and get us back working quickly. Resolution to issues like this are crucial to our business and I appreciate your responsiveness."